This is the second part of my conversation with Jamie Flinchbaugh, founder and partner with the Lean Learning Center and co-author of the book "The Hitchhiker's Guide to Lean." . In the first part of the discussion, we talked about the specific language of waste reduction. This episode focuses on leadership's role in identifying waste and driving it out of your organization. If you'd like to hear the first part with Jamie, or earlier podcasts with Norman Bodek and Jeff Liker, you can visit www.leanpodcast.org for more information.


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Here is LeanBlog Podcast #5, with a new guest: Jamie Flinchbaugh, Founder and Partner in the Lean Learning Center and co-author of The Hitchhiker's Guide to Lean. In this Podcast, we talk about the "language of waste" and how waste reduction is a critical tool in the implementation of lean manufacturing and the Toyota Production System. There will be a second Podcast to follow, where we focus more on the role of leadership in driving waste out of your processes.

If you're a regular Lean Blog reader, you should recognize Jamie as a valued contributor to the blog. Click here for a link to some of his blog posts. Prior to starting the Lean Learning Center, Jamie was part of the development, training and implementation of the Chrysler Operating System. Jamie also worked at DTE Energy, parent to Detroit Edison, as a lean thought leader to help transform the operations, leadership and thinking of the utility industry towards a philosophy of lean systems. You can read more about his background here on Jamie's bio page.

You can use the player (use the VCR-type controls) below to listen to a "streaming" version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

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For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

LeanBlog Podcast #5 Show Notes and Approximate Timeline

• 1:15 Why does Jamie use the terminology "hatred for waste" in the book?
• 2:00 We need to not just identify waste, we need to be compelled to fix it, to take action.
• 2:20 Do companies get hung up in the "analysis" phase
• 3:10 Waste elimination is a "tool" and should be a daily activity
• 4:00 Do some companies waste three months by analyzing things, because they're afraid of doing the wrong thing?
• 4:40 Is there a risk of focusing on waste so much that you ignore your customer needs and value creation?
• 5:15 Jamie says "waste elimination should be an act unto itself" as opposed to just being the end goal of a different lean activity
• 5:40 Jamie talks about the value of "waste walks"
• 6:45 The "language of lean" and the types of waste
• 9:00 Discussion about "Waste" and "value," the balance between the two -- can you eliminate waste, but become irrelevant to your customer?
• 11:00 Can insourcing steps of the value stream help add more value in certain cases?
• 12:30 Most lean efforts are still manufacturing-centric and the amount of value you can provide is limited
• Jamie's most recent column in Assembly Magazine can be found here. Click here for an archive of Jamie's columns.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

This is the second part of my discussion with Dr. Jeff Liker of the University of Michigan and his books, including "The Toyota Way" . This time, we focus on "lean healthcare" or the applications of lean in hospital settings, waste elimination, and problem solving.


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