Episode #207 is part two of my conversation with Chris Jerry, founder of The Emily Jerry Foundation. The foundation was created in the aftermath of the tragic death of his daughter, Emily - a preventable medical error caused by a number of factors and bad systems. You can read Emily's story here.
In the first part (Episode #203), Chris told the story of what happened. In part two, we talk about topics including:
A systems view vs. blaming an individual
Chris skipping over the "anger" phase of grief
Why his barber required more certification than a pharmacy tech compounding medications?
"Emily's Law" was passed in 2009 in Ohio and he's working on this nationally
How he learned his ex-wife pursued the criminal charges against Cropp
Publicly forgiving Cropp and meeting him face to face for the first time
How we're all fallible and capable of making a mistake
All of the elements of the system have to fit together and work together
Differences between advances in automotive safety over time and healthcare safety
Warning people without demonizing the individuals
The importance of patient and family involvement
How to reduce hospital acquired infections - hand washing!
How much progress is being made in the patient safety battle?
For a link to this episode, refer people to www.leanblog.org/207. Part one was at www.leanblog.org/203.
For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
Podcasts are sponsored by KaiNexus and their continuous improvement software platform -- www.KaiNexus.com
Tuesday, August 26, 2014
Friday, August 08, 2014
206 - Ed Pound, "Factory Physics for Managers"
My guest for episode #206 is Ed Pound, co-author of the book Factory Physics for Managers: How Leaders Improve Performance in a Post-Lean Six Sigma World that was released in April. It is, of course, a new version of the original Factory Physics textbook that I used in college and was the subject of Podcast #25 with Prof. Mark Spearman.
Ed is the chief operations officer of Factory Physics, Inc., a company started by Spearman.
In the podcast, we talk about the term "Factory Physics" (including the origin of the term) and what it means, including understanding the relationships between capacity, throughput, inventory, and variability. Ed also brings up great points about "dogma" versus manufacturing science, including dogma that can get companies in trouble, including:
- Thou shalt have no finished goods inventory
- Thou shalt have single piece flow, always
- Thou shalt always have a moving assembly line
We also talk about the subtitle of the book and what he means by a "post-Lean Six Sigma world" (it doesn't mean a world without Lean or Six Sigma). It's a great discussion and I hope you'll enjoy it, even if you don't work in factories. The lessons and ideas are certainly applicable.
For a link to this episode, refer people to www.leanblog.org/206.
For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
Podcasts are sponsored by KaiNexus and their continuous improvement software platform -- www.KaiNexus.com
Ed is the chief operations officer of Factory Physics, Inc., a company started by Spearman.
In the podcast, we talk about the term "Factory Physics" (including the origin of the term) and what it means, including understanding the relationships between capacity, throughput, inventory, and variability. Ed also brings up great points about "dogma" versus manufacturing science, including dogma that can get companies in trouble, including:
- Thou shalt have no finished goods inventory
- Thou shalt have single piece flow, always
- Thou shalt always have a moving assembly line
We also talk about the subtitle of the book and what he means by a "post-Lean Six Sigma world" (it doesn't mean a world without Lean or Six Sigma). It's a great discussion and I hope you'll enjoy it, even if you don't work in factories. The lessons and ideas are certainly applicable.
For a link to this episode, refer people to www.leanblog.org/206.
For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
Podcasts are sponsored by KaiNexus and their continuous improvement software platform -- www.KaiNexus.com
