Podcast #81 is an interview with Rob Bryant, VP for Quality with CSC (Computer Sciences Corporation). In this podcast, we talk about how CSC, being outside of manufacturing, uses Lean in their business and for their customers. Rob shares some insights on Lean, an outlook for 2010, and finishes our discussion with an inspiring story about how he got into the quality field.
You can visit Rob's website at http://www.robbryant.com/ to learn more about his work and his public speaking appearances and more.
As the vice president for quality, Bryant has:
* Assisted DynCorp in increasing its revenue from $900M to $2.1B in just four years as a direct report to the President
* Led over 100 teams and studies resulting in over $100M in savings/revenue/improvements for all divisions of CSC as a certified Six Sigma Master Black Belt Trainer
* Received the Malcolm Baldridge Sr., Examiner for the National MB Award
* Served on the “President Bush Business Advisory Council” for two years
* Served as an editor for a book called Quality for Dummies and has written several published articles/papers for journals such as Quality Digest, Six Sigma Magazine, and others
* Quality Certifications include ISO-9001:2000, TQM, Process Management, ITIL, CMMI, Six Sigma Master Black Belt, Business Excellence, and Malcolm Baldridge
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
Sunday, January 03, 2010
Tuesday, December 22, 2009
Gemba Claus is Comin' to Town
A special holiday treat for my Lean Blog readers and podcast listeners, "Gemba Claus is Comin' to Town." Lyrics by Mark Graban, Performance by Steve Sholtes (http://www.stevesholtes.com/).
Sunday, December 06, 2009
Thursday, December 03, 2009
80 - Joan Wellman, Lean in Healthcare
This episode is a discussion with Joan Wellman, of the consulting firm Joan Wellman & Associates. Joan is a real pioneer in the lean healthcare arena, having started her initial work with a hospital in 1995 -- I haven't found anybody who started this work earlier. We first met in Seattle a few months back and I'm thrilled to bring you this discussion about the early days of lean healthcare and her thoughts on the potential for the future.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Sunday, November 15, 2009
79 - Eve Yen, CEO of Diamond Wipes
Eve Yen, founder and CEO of Diamond Wipes, is our guest for episode #79 of the podcast. In this podcast, Eve discusses her company and how manufacturing in the United States provides a strong competitive advantage. While not explicitly "Lean," Eve articulates a value proposition that any Lean Thinker would recognize: manufacturing close to the customer allows for shorter lead times and, for these products, better quality and freshness. Her strategy also allows for just-in-time delivery and ready customization for customers.
Her story is an inspiring one for many reasons, as an entrepreneur and an immigrant who has made the most of her opportunities in America. Eve believes strongly that manufacturing is critically important for our nation's economy and she's working to build her company, serve her customers, and spread that message.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Her story is an inspiring one for many reasons, as an entrepreneur and an immigrant who has made the most of her opportunities in America. Eve believes strongly that manufacturing is critically important for our nation's economy and she's working to build her company, serve her customers, and spread that message.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Monday, November 02, 2009
77 - Bob Emiliani, Lean and Frank Woollard
A returning guest (episodes #30, #38, and #48), Bob Emiliani is again featured in episode #77 of the LeanBlog Podcast. Bob is the President of The Center for Lean Business Management, LLC. He is a leading authority on Lean management, who since 1995 has focused his efforts on de-mystifying the "black art" of Lean leadership through his "Real Lean" series of books.
Today, we talk about his most recent work - the republication (with additional material and commentary from Bob) of a book by Frank Wollard called Principles of Mass and Flow Production. You can read more about the book here on Bob's web site: www.theclbm.com.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Today, we talk about his most recent work - the republication (with additional material and commentary from Bob) of a book by Frank Wollard called Principles of Mass and Flow Production. You can read more about the book here on Bob's web site: www.theclbm.com.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
78 - Sorrel King, "Josie's Story" and Patient Safety
Episode #78 brings a very special guest, Sorrel King, to talk about systems, communication, and patient safety. Sorrel's 18-month old daughter, Josie, was the victim of a series of preventable medical errors at a world-renowned hospital, passing away in the hospital's ICU. Sorrel channeled her grief and energy into the Josie King Foundation, which works to educate healthcare providers, patients, and families about the patient safety and systems improvement. From their website:
The Josie King Foundation’s mission (www.josieking.org) is to prevent others from dying or being harmed by medical errors. By uniting healthcare providers and consumers, and funding innovative safety programs, we hope to create a culture of patient safety, together.
Sorrel is also the author of the recently released book, Josie's Story: A Mother's Inspiring Crusade to Make Medical Care Safe. I think much of what she talks about will resonate with Lean thinkers, as well as anyone with an interest in safer healthcare
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
The Josie King Foundation’s mission (www.josieking.org) is to prevent others from dying or being harmed by medical errors. By uniting healthcare providers and consumers, and funding innovative safety programs, we hope to create a culture of patient safety, together.
Sorrel is also the author of the recently released book, Josie's Story: A Mother's Inspiring Crusade to Make Medical Care Safe. I think much of what she talks about will resonate with Lean thinkers, as well as anyone with an interest in safer healthcare
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Sunday, October 18, 2009
77 - Bob Emiliani, Lean and Frank Woollard
A returning guest (episodes #30, #38, and #48), Bob Emiliani is again featured in episode #77 of the LeanBlog Podcast. Bob is the President of The Center for Lean Business Management, LLC. He is a leading authority on Lean management, who since 1995 has focused his efforts on de-mystifying the "black art" of Lean leadership through his "Real Lean" series of books.
Today, we talk about his most recent work - the republication (with additional material and commentary from Bob) of a book by Frank Wollard called Principles of Mass and Flow Production. You can read more about the book here on Bob's web site: www.theclbm.com.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Today, we talk about his most recent work - the republication (with additional material and commentary from Bob) of a book by Frank Wollard called Principles of Mass and Flow Production. You can read more about the book here on Bob's web site: www.theclbm.com.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Tuesday, October 13, 2009
76 - Dr. David Jaques, Lean in Surgical Services
Episode #76 is a discussion with Dr. David Jaques, VP of Surgical Services at Barnes-Jewish Hospital in St. Louis, MO.
Dr. Jaques is a skilled surgical oncologist and surgery department administrator. He came to Barnes-Jewish after serving as vice chairman of the department of surgery and director of graduate education at Memorial Sloan-Kettering Cancer Center in New York. He received his medical degree at the University of Michigan, Ann Arbor, which was followed by a distinguished career in the U.S. Army Medical Corps. He served as a combat surgeon in the Persian Gulf War and was later chief of surgery at Walter Reed Army Medical Center as an oncologist. He served as the senior medical officer during Operation Desert Shield/Desert Storm. Honors during Dr. Jaques' time in the U.S. Army Medical Corps include the Legion of Merit, the Bronze Star Medal, and the Army Commendation Medal.
In this podcast, Dr. Jaques talks about how he has led Lean efforts that involve physicians in a unique "6/3" format that helps solve tightly-scoped problems without the need to have surgeons and clinicians for a full 4-day kaizen event. We discuss how he got started with Lean, improvements that were made in the "Mass Transfusion Protocol," and their broader Lean and physician engagement efforts. Really fascinating and innovative stuff.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Dr. Jaques is a skilled surgical oncologist and surgery department administrator. He came to Barnes-Jewish after serving as vice chairman of the department of surgery and director of graduate education at Memorial Sloan-Kettering Cancer Center in New York. He received his medical degree at the University of Michigan, Ann Arbor, which was followed by a distinguished career in the U.S. Army Medical Corps. He served as a combat surgeon in the Persian Gulf War and was later chief of surgery at Walter Reed Army Medical Center as an oncologist. He served as the senior medical officer during Operation Desert Shield/Desert Storm. Honors during Dr. Jaques' time in the U.S. Army Medical Corps include the Legion of Merit, the Bronze Star Medal, and the Army Commendation Medal.
In this podcast, Dr. Jaques talks about how he has led Lean efforts that involve physicians in a unique "6/3" format that helps solve tightly-scoped problems without the need to have surgeons and clinicians for a full 4-day kaizen event. We discuss how he got started with Lean, improvements that were made in the "Mass Transfusion Protocol," and their broader Lean and physician engagement efforts. Really fascinating and innovative stuff.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Sunday, October 04, 2009
75 - Peter T. Ward, Lean Education Academic Network
Our guest today for Episode #75 is Peter T. Ward, a professor at Ohio State University’s Fisher College Business and Chair of the Department of Management Sciences.
Professor Ward is a leading expert in lean management and is president of the Lean Education Academic Network. His research has been published in a number of journals, including Decision Sciences, Journal of Operations Management and Production and Operations Management. He is research director for the Center for Operational Excellence, associate editor of the Journal of Operations Management and Decisions Sciences. Among other distinctions, he serves as a judge for Industry Week’s Best Plants program.
In this podcast, we talk about efforts to standardize and improve formal education about lean in universities and other academic settings.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Professor Ward is a leading expert in lean management and is president of the Lean Education Academic Network. His research has been published in a number of journals, including Decision Sciences, Journal of Operations Management and Production and Operations Management. He is research director for the Center for Operational Excellence, associate editor of the Journal of Operations Management and Decisions Sciences. Among other distinctions, he serves as a judge for Industry Week’s Best Plants program.
In this podcast, we talk about efforts to standardize and improve formal education about lean in universities and other academic settings.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Sunday, September 13, 2009
74 - Roy Vasher, Toyota Supply Chain Mgmt
Episode #74 is a discussion with Roy Vasher, President of RPV Consulting, LLC and is co-author the book Toyota's Supply Chain Management: A Strategic Approach to Toyota's Renowned System.
Roy works closely with a network of consultants to provide lean information technology and supply chain consulting services. Roy developed deep insight and experience on how to integrate Information Technology to support lean processes by serving as General Manager, Information Systems for Toyota Motor Manufacturing North America. He has strong expertise in leading supply chain innovation in a lean supply chain through development of robust processes supported by intelligent use of technology for faultless implementation.
Roy left Ford Motor Company and joined Toyota in 1987 to set up and manage the Information Systems department at Toyota’s first Greenfield North American plant, Toyota Motor Manufacturing Kentucky.
In this podcast, we talk about his book and Toyota’s supply chain practices, including the “4Vs”:
* Variety: Determine your variety of offerings based on operational efficiency and market demand
* Velocity: Maintain a steady flow through all processes of the supply chain
* Variability: Manage inconsistencies carefully to reduce cost and improve quality
* Visibility: Ensure the transparency of all processes to enable continuous learning and improvement
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Roy works closely with a network of consultants to provide lean information technology and supply chain consulting services. Roy developed deep insight and experience on how to integrate Information Technology to support lean processes by serving as General Manager, Information Systems for Toyota Motor Manufacturing North America. He has strong expertise in leading supply chain innovation in a lean supply chain through development of robust processes supported by intelligent use of technology for faultless implementation.
Roy left Ford Motor Company and joined Toyota in 1987 to set up and manage the Information Systems department at Toyota’s first Greenfield North American plant, Toyota Motor Manufacturing Kentucky.
In this podcast, we talk about his book and Toyota’s supply chain practices, including the “4Vs”:
* Variety: Determine your variety of offerings based on operational efficiency and market demand
* Velocity: Maintain a steady flow through all processes of the supply chain
* Variability: Manage inconsistencies carefully to reduce cost and improve quality
* Visibility: Ensure the transparency of all processes to enable continuous learning and improvement
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Sunday, August 09, 2009
73 - Doug Burgess, Xerox Lean Six Sigma
Episode #73 is a conversation with Doug Burgess, Senior VP of Corporate Lean Six Sigma for Xerox. We talk about the Lean Six Sigma approach at Xerox, how they've used it internally and how they have used it to help customers improve processes and eliminate waste. The Xerox corporate website is: http://www.consulting.xerox.com/lean-six-sigma/enus.html
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Saturday, August 08, 2009
72 - Dr. John Toussaint, Lean and Health Reform
Our returning guest is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value. In the interest of disclosure, he is a partner in our Lean Enterprise Institute efforts to promote Lean in healthcare.
Dr. Toussaint has been the guest previously for episodes #54 and #62 where he talks about ThedaCare's lean journey.
Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System. ThedaCare has been profiled in the WSJ and many other articles about the quality and cost improvements they have achieved.
In this podcast, Dr. Toussaint talks about the current health reform efforts in Washington -- what is lacking and how Lean can contribute to fixing our broken healthcare system.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Dr. Toussaint has been the guest previously for episodes #54 and #62 where he talks about ThedaCare's lean journey.
Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System. ThedaCare has been profiled in the WSJ and many other articles about the quality and cost improvements they have achieved.
In this podcast, Dr. Toussaint talks about the current health reform efforts in Washington -- what is lacking and how Lean can contribute to fixing our broken healthcare system.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
71 - Patrick Anderson, Chugatchmiut, Part 2
Episode #71 is the second part of a discussion with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to promote self-determination to the seven Native communities of the Chugach Region. I met Patrick at a Lean conference last year where he shared their experiences with applying Lean principles to healthcare delivery in Alaska.
Part 1 of the discussion was Episode #53. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Part 1 of the discussion was Episode #53. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Saturday, August 01, 2009
8 - Matthew E. May, "Twitter"
Here is the final part of my podcast discussion with Matthew E. May, author of the book "In Pursuit of Elegance." Here, we chat about Twitter.
For more video podcasts, visit www.leanvideopodcast.org.
Mark Graban
For more video podcasts, visit www.leanvideopodcast.org.
Mark Graban
Saturday, July 25, 2009
LeanBlog Video Podcast #7 - Norman Bodek, Part 2
This is Part 2 of Norman discussing his personal history with learning about lean, kaizen, and the Toyota Production System. See Podcast #3 for the first part of the discussion. www.leanblog.org
Friday, July 17, 2009
LeanBlog Video Podcast #6 - Matthew May, Pt 3
This podcast is the continuation of an interview with Matt May, author of the Shingo Prize winning book The Elegant Solution: Toyota's Formula for Mastering Innovation.
His new book is "In Pursuit of Elegance: Why the Best Ideas Have Something Missing."
Here, we talk about The Sopranos and In-n-Out Burger, how they are "elegant" in their design.
His website is www.inpursuitofelegance.com.
For more video podcasts, visit www.leanvideopodcast.org
His new book is "In Pursuit of Elegance: Why the Best Ideas Have Something Missing."
Here, we talk about The Sopranos and In-n-Out Burger, how they are "elegant" in their design.
His website is www.inpursuitofelegance.com.
For more video podcasts, visit www.leanvideopodcast.org
Wednesday, July 08, 2009
70 - Tamra Kaplan, COO of Long Beach Memorial Medical Center
Episode #70 is an interview with Tamra Kaplan, the COO of Long Beach Memorial Medical Center. We talk about the lean transformation work being done in the hospital and Ms. Kaplan's experience in leading this effort. For an earlier blog post about her promotion to COO and Lean at LBMMC, visit http://ow.ly/gyeX.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Wednesday, June 24, 2009
69 - Dr. Sami Bahri, D.D.S., "Follow the Learner"
This is an interview with Dr. Sami Bahri, D.D.S., a dentist from Jacksonville, Florida. He is a pioneer in using Lean methods in the management of his dental practice. The book documents his learning journey for himself and his office staff as they learned how to apply Lean in a very non-traditional setting.
His book, Follow the Learner, is available from the Lean Enterprise Institute (www.leanblog.org).
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
His book, Follow the Learner, is available from the Lean Enterprise Institute (www.leanblog.org).
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
5 - Dr. Sami Bahri, D.D.S., "Follow the Learner"
This is an interview with Dr. Sami Bahri, D.D.S., a dentist from Jacksonville, Florida. He is a pioneer in using Lean methods in the management of his dental practice. The book documents his learning journey for himself and his office staff as they learned how to apply Lean in a very non-traditional setting.
His book, Follow the Learner, is available from the Lean Enterprise Institute. You can also watch an archived webinar that he presented, along with some text Q&A follow ups that were recently posted.
There is also an audio podcast version of this discussion available as episode #69 at www.leanpodcast.org. For audio podcast episodes, please visit www.leanpodcast.org. For video podcasts, visit www.leanvideopodcast.org.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
His book, Follow the Learner, is available from the Lean Enterprise Institute. You can also watch an archived webinar that he presented, along with some text Q&A follow ups that were recently posted.
There is also an audio podcast version of this discussion available as episode #69 at www.leanpodcast.org. For audio podcast episodes, please visit www.leanpodcast.org. For video podcasts, visit www.leanvideopodcast.org.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
