Eric Ries Q&A #5

MP3 File

Eric Ries Q&A #4

MP3 File

Eric Ries Q&A #3

MP3 File

Eric Ries Q&A #2

test

MP3 File

Eric Ries Q&A #1

test

MP3 File

Lean Healthcare iPad Parody

92 - Mike Micklewright, Out of Another @#&*% Crisis

Epsiode #92 brings a returning guest, the always entertaining and thought-provoking Mike Micklewright. He is the author of a batch of two new books: Out of Another @#&*% Crisis! Motivation through Humiliation and Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts. In this podcast, we talk about his "Crisis" book and why it's important to revisit the teachings of W. Edwards Deming. How are companies and CEOs performing against the famous 14 Points?

You can find Mike online at www.mikemick.com. You might remember Mike from Podcast #43, "What Would Deming Say?" - www.leanblog.org/43

You can read about or comment on this podcast at www.leanblog.org/92

For earlier episodes, visit the main Podcast page at www.leanpodcast.ort, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

91 - Dr. Stephen Covey, Respect and Lean

Episode #91 is a very special one-on-one conversation with Dr. Stephen Covey, recorded at the Shingo Prize Conference in Salt Lake City last week. My main question to Dr. Covey was to ask his thoughts on Toyota's "Respect for People" principle, sometimes called 'Respect for Humanity." You can listen to the audio or you can read a transcript below in this post.

After the chat with Dr. Covey, I share a few thoughts at the end of the podcast about Dr. Covey's work and Lean, along with a little background about the interview and my personal reaction to speaking with him.

Visit www.leanblog.org/91 to read the transcript or to join the discussion.

Thank you to Bob Miller, the Executive Director of the Shingo Prize, to Steve von Niederhausern, the Director of Marketing and Communications for the Shingo Prize, and to Michael Ockey, who works for Dr. Covey and FranklinCovey for their help in lining up the time with Dr. Covey and for helping me prepare. I'm going to have a separate podcast discussion with Bob on his thoughts about Lean and Dr. Covey's work.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast

90 - Tim Turner, Toyota Kentucky

Podcast #90 features Tim Turner, a team leader at Toyota's factory in Georgetown Kentucky (aka TMMK or Toyota Motor Manufacturing Kentucky). He is the author, along with a team of co-workers, of the new book called "One Team On All Levels: The Story Of The Toyota Team Members," available through Amazon.com.

In the podcast, we discuss the book and the culture of teamwork at Toyota. Tim also comments on his reaction (and his colleagues') to Toyota's recent quality problems and the resulting bad publicity.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

89 - Keith Russell, Lean in Pharma R&D

Our guest for Podcast #89 is Keith Russell, a Global Continuous Improvement Leader at AstraZeneca R&D. I met Keith at a recent Lean & Six Sigma conference for Pharma R&D where we both presented.

Keith has substantial in-house R&D experience across the entire value stream and currently works with Global Drug Development. He is particularly interested in Design and Innovation and the application of Systems Thinking to complex Business problems. Keith has a PhD in Synthetic Organic Chemistry from the University of Cambridge.

In this podcast, we discuss the applications of Lean and Six Sigma in a space that we've never talked about here - pharmaceutical development. How do you use Lean principles in such a technical field and how do you engage the highly educated scientists who do this work?

For earlier episodes, visit the main Podcast page at www.leanpodcast.ort, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

88 - Jim Baran, Lean Talent Management

Episode #88 is a conversation with a returning guest, Jim Baran of the firm Value Stream Leadership (he is @leanVSL on Twitter, also). His sites include the Lean Career Compass and his Lean Career Guide blog. In this podcast, Jim talks about a shift in his firm's business model away from traditional recruiting and placement to helping companies manage Lean talent within their organization. We've structured the discussion to follow somewhat of a "Verbal A3" format, so I hope that helps.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes. You can also hear Jim in episodes #16 and #27.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

87 - Steven J. Spear, Lean Healthcare

#87 is a discussion with a returning guest, Steven J. Spear, PhD, author of the outstanding book "Chasing the Rabbit." The book is due to be re-released in May under a new title, "The High-Velocity Edge." In this podcast, we talk about an upcoming workshop Spear is doing for the Institute for Healthcare Improvement, lessons that healthcare can learn from other industries, and the reaction of healthcare leaders to Toyota's recent quality problems.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

86 - David Sundahl, "Adaptive Design" in Healthcare

Episode #86 is a conversation with David Lawrence Sundahl, PhD, Managing Director of Rule 4 Consulting (www.rule4consulting.com). They are a firm that works with healthcare providers to drive improvements using Lean and what they call "Adaptive Design" methodologies. Sundahl was a contemporary of Steven Spear at the Harvard Business School and also worked with Dr. John Kenagy, author of the book Designed to Adapt, Leading Healthcare in Challenging Times.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

85 - David Meier, on Toyota's Challenges

Episode #85 is a conversation with David Meier, a former Toyota Georgetown Group Leader and the co-author of the books "Toyota Way Fieldbook" and "Toyota Talent." We discuss the recent quality problems that Toyota is facing and we get a lean thinker's perspective on how to look for facts and really try to diagnose what is happening in a complex situation.

David was a guest on episodes #17 and #35 of the podcast if you want to check those out.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

10 - Karl Wadensten, The Lean Nation

This is a conversation with Karl Wadensten, President of VIBCO, a manufacturer in Wyoming, R.I. Here, we talk about his radio show, "The Lean Nation," which airs on AM 790 in Rhode Island and streams live on the web everyday weekday at 4 PM eastern -- www.790business.com.

84 - Karl Wadensten, VIBCO and "The Lean Nation"

Episode 84 is audio from Video Podcast #10 (available on iTunes, YouTube, or leanvideopocast.org). This is a conversation with Karl Wadensten, President of VIBCO, a manufacturer in Wyoming, R.I. Here, we talk about his radio show, "The Lean Nation," which airs on AM 790 in Rhode Island and streams live on the web everyday weekday at 4 PM eastern -- www.790business.com. For more video podcasts visit www.leanvideopodcast.org or www.leanblog.org/video.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

10 - Karl Wadensten, VIBCO and "The Lean Nation"

Test video

83 - Jim D'Addario, Lean from CEO Perspective

Podcast #83 is an in-depth conversation with Jim D'Addario, the CEO of D'Addario, a manufacturer of guitar strings, drum heads, and other musical accessories. Jim and his family company were featured on CNN late last year, highlighting how lean manufacturing has helped save and create jobs as part of their business strategy. Jim agreed to speak with me to delve into more detail about their use of lean management principles.

Jim is a hands-on CEO who gets out on the shop floor, which seems to be a big advantage for lean success. He describes his personal transition from a starting point of "not seeing the benefits" after lean was initially proposed to him to reaching a point where he articulates very well how lean allows D'Addario to better serve their customers' needs.

D'Addario started in the warehouse where, prior to lean, the operations strategy involved millions of dollars of warehouse automation. Now, with lean, they have freed up space, they have deployed people, and they can now ship orders that come in by 5 PM that very same day, as opposed to 48-hour performance before lean. Customers are able to hold less inventory and they can order more often in smaller batches. While this might increase order picking costs to D'Addario, Jim emphasized the increased customer contact and the benefits that come from that.

D'Addario has long had a committment to its people, avoiding layoffs as much as possible. In the course of lean improvements, people are redeployed and cross-trained to be more flexible. Now, with lean, D'Addario was able to shut down a California warehouse, resulting in job loss. But, the company has consistently moved to bring jobs to Long Island, acquiring product lines and moving production from China. In the case of guitar straps, Jim emphasized that while the unit labor cost for sewing is higher, they don't have "110 days lead time" coming from China. Customer service is better and that's good for D'Addario's business.

Jim said:

"We've moved more and more work here and we'll continue to do that."

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

82 - Dr. Sami Bahri, D.D.S., Lean in Dentistry

This is an interview with Dr. Sami Bahri, D.D.S., a dentist from Jacksonville, Florida. He is a pioneer in using Lean methods in the management of his dental practice. In this episode, he talks about what he's learned from visiting manufacturing plants and how single-piece flow is a critical piece of Lean.

His outstanding book, Follow the Learner, is available from the Lean Enterprise Institute (www.lean.org). The book documents his learning journey for himself and his office staff as they learned how to apply Lean in a very non-traditional setting.

This an audio version of LeanBlog Video Podcast #9, available in a separate RSS/iTunes feed or at www.leanvideopodcast.org.

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

81 - Rob Bryant, Lean at CSC

Podcast #81 is an interview with Rob Bryant, VP for Quality with CSC (Computer Sciences Corporation). In this podcast, we talk about how CSC, being outside of manufacturing, uses Lean in their business and for their customers. Rob shares some insights on Lean, an outlook for 2010, and finishes our discussion with an inspiring story about how he got into the quality field.

You can visit Rob's website at http://www.robbryant.com/ to learn more about his work and his public speaking appearances and more.

As the vice president for quality, Bryant has:

* Assisted DynCorp in increasing its revenue from $900M to $2.1B in just four years as a direct report to the President
* Led over 100 teams and studies resulting in over $100M in savings/revenue/improvements for all divisions of CSC as a certified Six Sigma Master Black Belt Trainer
* Received the Malcolm Baldridge Sr., Examiner for the National MB Award
* Served on the “President Bush Business Advisory Council” for two years
* Served as an editor for a book called Quality for Dummies and has written several published articles/papers for journals such as Quality Digest, Six Sigma Magazine, and others
* Quality Certifications include ISO-9001:2000, TQM, Process Management, ITIL, CMMI, Six Sigma Master Black Belt, Business Excellence, and Malcolm Baldridge

For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.