Norman Bodek, of PCS Press, discusses the history and evolution of
kaizen and continuous improvement. He details the history of Toyota's
employee suggestion system and how it has evolved, in Japan and North
America. If you have feedback, visit www.leanblog.org, email
leanpodcast@gmail.com, or leave a voicemail by contacting skype id
"mgraban" or by phoning 817-766-LEAN.
MP3 File
