Norman Bodek, of PCS Press, discusses the history and evolution of kaizen and continuous improvement. He details the history of Toyota's employee suggestion system and how it has evolved, in Japan and North America, along with some tips for running a suggestion system of your own. If you have feedback, visit www.leanblog.org, email leanpodcast@gmail.com, or leave a voicemail by contacting skype id "mgraban" or by phoning (817) 776-LEAN (817.776.5326).
